What do I do after the accident?

  • Notify the police immediately.
  • Do NOT admit liability, or discuss your accident with anyone except the police and your insurance company.
  • Write down the names, addresses and license numbers of persons involved along with any witnesses.
  • Report the accident to your insurance company as soon as possible.
  • Contact the shop of your choice and have them tow the vehicle to the shop if it is undrivable.
  • The collision center will assist you with your insurance claim.

 

What I need to know before having my vehicle repaired?

  • Never drive a car that could be unsafe because of damages.
  • You are not required by law to obtain multiple estimates.
  • Your vehicle is one of your largest investments. Have it repaired properly by professionals.
  • A professional shop will explain the entire repair process.
  • Read and understand your insurance policy. Ask your agent to explain your coverage.
  • You have the right to take your vehicle to the shop of your choice. Your insurance company cannot require you to go to a particular shop.
  • Differences in repair estimates are common. A lower estimate may not include all the necessary parts and repairs. Ask why the estimates are different.