Guides

It's your vehicle, It's your choice

Did you know that some insurance companies have ownership in some shops? It makes you wonder who the real customer is. We at Bighley Auto Body believe we have a responsibility to you who is ultimately our customer not the insurance company. The reason…

Choosing a Repair Shop

Having been involved in an accident when my truck was only three months old, and then having re-painting done while restoring a ten year old vehicle, I've had some experience with body repair shops. There are different types of body shops out there as…

What do I do after the accident?

Notify the police immediately. Do NOT admit liability, or discuss your accident with anyone except the police and your insurance company. Write down the names, addresses and license numbers of persons involved along with any witnesses. Report the accident…

Consumer Bill of Rights for Motorists

Some important things to know when having your damaged vehicle repaired. The information to follow has been prepared by Automotive Service Professionals as a public service to consumers. Readers are cautioned that this information is provided…

Ten Things to Know

1. Your car is the second largest investment you're likely to make. Preserve its value and your safety by having it repaired professionally. 2. Never drive a car that could be unsafe because of damages. 3. Some insurance companies may want…